Clinical Operations

Clinical Research

San Francisco

Product Manager

Remote (United States)

UX Designer (Contract)

Engineering

Marketing

Patient Advocacy

Patient Support Specialist

Patient Operations

People Operations

Product

Sales Development Representative

Sales

No Department

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare has often been faceless and overwhelming. But, in the next few years, a wave of patient-centered technology and services will begin to transform the way healthcare is accessed, distributed, and discovered. This has only accelerated due to the new pandemic.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and empathetic patient-focus to make it simple and approachable to find and connect to clinical trials that fit them best.&amp;nbsp; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all socioeconomic backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming and the world a healthier place.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is the first step in our mission to be the most trusted partner in furthering any healthcare journey.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, shortening a time to a cure, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;The primary role of the Patient Support Specialist is to fully support and guide patients and caregivers in learning about and finding clinical trials.&lt;/p&gt;
&lt;p&gt;Their goal is to work with patients, family members and/or health-care providers to assist patients in their efforts to identify appropriate clinical trials and help overcome obstacles to enrollment. They will use their assessment skills, online databases, and information from clinical sites to determine qualification for particular trials.&lt;/p&gt;
&lt;p&gt;&lt;em&gt;*This is a full-time remote position with the option to work from anywhere in the United States.*&lt;/em&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Independently maintaining a caseload of Clara Health users or potential users seeking enrollment into clinical trials; this includes assessing, educating, and objectively presenting information to patients about available treatment options, including clinical trials.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Whenever possible and without providing medical advice, support Clara Health users in their healthcare journey, even outside of clinical trials. This may include referring them to other trusted resources, exploring medical specialists in their area, referring them to patient advocates and advocacy groups, and more as needed.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Coordinate and book travel arrangements for patients participating in clinical studies.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Manage resources effectively, efficiently, and use problem solving skills to help patients overcome obstacles to enrollment.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Contribute to continual process improvement of clinical trial support procedures and strategies to make patient support processes more scalable and efficient.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Triage and manage incoming patient requests across a breadth of communication channels, including live chat, email, phone, and regular mail.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;strong&gt;Availability for scheduled on-call shifts including weeknights and weekends&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Remain composed under stress, handle self in a professional manner at all times and take personal responsibility for delivering on personal and organizational commitments.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Establish effective working relationships through verbal and written communication with diverse individuals and communities, and respond to changing circumstances and priorities in a focused manner.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;strong&gt;Gather patient electronic medical records by collecting demographic information and interacting with medical facilities and physicians&#39; offices&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of relevant experience in customer support, hospitality&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Bachelor’s degree preferred, but not required&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience with clinical trials preferred, but not required&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience working in healthcare, specifically patient-focused is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience working in customer service is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;Experience booking corporate travel is a plus&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Relevant training requirements&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;HIPAA training&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Data security&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Human Subjects Research Certification&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Standard Operating Procedures:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Clara Health Code of Conduct&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for Good Clinical Practice (GCP)&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for ClaraCare Travel Support&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for Providing ClaraCare Live Support&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for Finding Studies for Clara Health Users&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Trial Applicant Screening and Referral Procedures&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for Handling of Incidents and Deviations&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Procedure for Issues and Escalations&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;CAPA procedures&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Laptop/Mobile Security Procedures&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Competitive compensation with meaningful stock options&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Medical, Dental and Vision plans&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Pre-Tax commuter benefits&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Weekly lunch&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;401k offered through Human Interest&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Contribution towards fitness membership plans&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Free One Medical membership&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Unlimited PTO and sick days&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Quarterly wellness stipend&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Professional development budget&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is a full-time remote role with the option to work from anywhere in the United States.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare can be faceless and overwhelming. But, a wave of patient-centered technology and services have begun to transform the way healthcare is accessed, distributed, and discovered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and an empathetic patient focus, making it simple and approachable for patients and caregivers to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;all&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; patients from &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;all &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this role, you will work directly with the Engineering team and cross-functionally with colleagues in the Clinical Operations, Patient Support, Sales, Marketing, and Patient Advocacy departments to guide products from conception to launch by connecting technical and business priorities.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate and manage priorities, requirements, plans, and project status with key stakeholders throughout the organization&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with engineering and design to plan, build, and launch features; facilitate communication, organization, and task management from concept through launch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive the development of product features and enhancements; constantly refine priorities to ensure alignment with business needs&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Establish shared vision across the company by building consensus on priorities leading to product execution&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define success metrics for each initiative and ensure adequate instrumentation, measurement, and analysis to inform product evolution&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Requirements&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least one year of product management experience with software team(s); Engineering, design, or healthcare experience is a plus.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience influencing product direction and working with multiple stakeholders in tandem&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Concise and thorough communication skills, both written and oral&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working with or leading agile teams&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building B2C or B2B end-user products; experience with both is a plus.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive and passion to understand the healthcare industry and the needs of its patients, advocacy organizations, research sponsors, and research-related healthcare providers&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits designed to support your health and wellness&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is a full-time role based in San Francisco, CA.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;Healthcare has often been faceless and overwhelming. But, in the next few years, a wave of patient-centered technology and services will begin to transform the way healthcare is accessed, distributed, and discovered. This has only accelerated due to the new pandemic.&lt;/p&gt;
&lt;p&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and empathetic patient-focus to make it simple and approachable to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;In democratizing access to clinical trials for all patients from all socioeconomic backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming and the world a healthier place.&lt;/p&gt;
&lt;p&gt;This is the first step in our mission to be the most trusted partner in furthering any healthcare journey.&lt;/p&gt;
&lt;p&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, shortening a time to a cure, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Sales team at Clara is responsible for spreading adoption of our pre-trial, recruitment, and retention products and services. We’re looking for a Sales Development Representative who is ready to help us build a playbook and structure for our sales efforts, build demand for our offerings, and who is ready to gain five years of experience in the next two.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sales Development Representatives (“SDRs”) will launch targeted outreach campaigns to the innovative clinical trial sponsors every day. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll work with the team to engage directly with CEOs, Clinical Operation Executives, and Founders to intimately understand their business and how Clara can help improve their clinical trial timelines and patient experience. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All SDRs receive training on Clara Health software and the drug development process, along with ongoing training in consultative sales, client management, negotiation and sales operations.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are building our Sales team to scale our customer base and identify new revenue opportunities within existing accounts. Our customers are diverse and range from small biotech startups to top 10 pharma companies - all collaborating with us to create a seamless patient experience for their trials. This is an amazing opportunity if you&#39;re looking to join a quickly growing startup and make a large impact in the direction and success of the team.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;This is a full-time remote position with the option to work from anywhere in the United States.&lt;/em&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The primary responsibility of the SDR will be to own the demand generation processes of Clara Sales. As Clara is an early-stage company, the ideal candidate will be able to help build systems and processes from the ground-up, follow through and deliver on projects independently, and be eager to leave a distinct fingerprint on the revenue efforts of a rapidly growing startup. Neither sales nor life science experience are necessarily required, but a history of working through long, complex, and/or heavily-regulated projects or sales cycles is a plus.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prospect - Engage with companies who reach out to Clara with interest via our website, LinkedIn, and in-product; identify those in the clinical trials space who could benefit from Clara’s support&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Outreach - Execute a thoughtful, &quot;every lead matters&quot; cold outreach campaign to companies in the clinical trial space&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate - Work with Clara Head of Sales and CEO to secure meetings, organize leads and proposals, and follow deals from genesis through contract close&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create a fantastic first impression with prospects and customers while building pipeline for Account Executives&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Follow up and qualify inbound requests and MQLs, via the telephone and email, for scientific fit&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Organize, categorize, and prioritize sales leads in Clara’ CRM and measure lead conversion and performance against quota&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Leverage prospecting tools to research companies and identify key decision makers at new accounts&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop customized pitches for different target accounts and personas&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own the driving of outbound prospecting activities, including cold calling, emailing, and communicating our value proposition to decision makers&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deliver qualified outbound leads to identify new sales opportunities&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with Account Executives to facilitate a smooth hand-off from early qualification to close&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build target account lists and craft successful email and phone campaigns&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage daily calls, lead demos, and build phenomenal relationships with prospects&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collect feedback from prospects/customers to pass to engineering to make our product better&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate and attract clients from all types of companies -- able to entice executives at startups to the Fortune 500&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Skills&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coachability - Willing to implement feedback and generally unafraid of trying new things in a supportive, no-ego environment&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Emotional Intelligence - Ability to read emotional cues, understand a customer’s needs, and navigate a conversation&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Storytelling - Able to build engaging sales narratives around Clara data to facilitate more impactful demand gen efforts&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer-Facing Experience - Experience in dealing with customers face-to-face or over the phone (sales is a plus)&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1-2 years of experience in a Sales Development Representative, Business Development Representative, or similar role&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with long, complex enterprise sales cycles a plus (e.g. government, healthcare, financial institutions)&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Alternatively, strong interest in SDR role with some prior life sciences experience&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Not afraid to pick up the phone and cold call&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong verbal and written communication skills&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work independently and transparently&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Driven to meet/exceed goals with a proven history of consistent high achievement&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Motivated by opportunity to think creatively to formulate, test, and implement new outreach and sales initiatives&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with sales automation tools e.g. Outreach, Salesforce and LinkedIn is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are constantly looking for opportunities to improve your craft&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are highly organized and have excellent time management skills&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Naturally possess a high level of empathy and play close attention to the needs of customers&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental, and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare can be faceless and overwhelming. But, in the next few years, a wave of patient-centered technology and services will begin to transform the way healthcare is accessed, distributed, and discovered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and empathetic patient focus to make it simple and approachable to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all socioeconomic backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is the first step in our mission to provide every single person with the easiest, most supportive and complete access to all of their healthcare options, from learning about the options they have, to actually accessing the one that is best for them, for free.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;This is a full-time remote 3-6 month contract role. The weekly commitment is 20-40 hours/week. There is a possibility for full-time employment (based in San Francisco, CA) after the contract period ends.&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, patient-centric design is at the center of everything we do. As a UX Designer at Clara, you will drive the design vision and strategy for key product areas and work closely with our engineering team to ensure a high-quality implementation. You will work fluidly with the rest of the organization through all aspects of the design process, and collaborate with patients to translate complex needs, technical constraints, and business goals into thoughtful, effective user experiences.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you are a designer passionate about breaking down the barriers that exist in today’s healthcare landscape, and want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create concepts for interactions, ensuring exceptional design quality through clear expectations and attention to detail&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand and organize complexities, promoting modern interaction design patterns and best practices&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work alongside our clinical and engineering teams to own entire projects that help make healthcare efficient, personalized, and empathetic&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help manage documentation and processes across design&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;What We Value&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ideally, 3+ years of related experience working on complex projects in the healthcare industry or similar&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficiency in design tools such as Figma/SketchProficiency in mobile-first design&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated excellence in helping teams to successfully solve complex UX problems and translating research into design decisions&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to manage your own time on multiple projects, whether working independently or collaboratively with a team&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Confidence in presenting work and articulating user experience issues and concerns to team members and stakeholders&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Inspiring portfolios that demonstrate creativity and are easy to navigate&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience designing for printed media (posters, catalogs, magazines) is a plus&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience designing for a wide variety of personas, including individuals from multiple generations or who may have physical limitations is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

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