Remote (United States)

Clinical Project Manager

Site Manager

Clinical Operations

Clinical Research

Engineering

Marketing

Ambassador Program Manager

Senior Manager, Patient Advocacy Partnerships

Patient Advocacy

Patient Operations

People Operations

Product

Sales

No Department

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare can be faceless and overwhelming. But, a wave of patient-centered technology and services have begun to transform the way healthcare is accessed, distributed, and discovered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and an empathetic patient focus, making it simple and approachable for patients and caregivers to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;&lt;em&gt;This is a full-time remote role based in the United States.&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health&#39;s ambassador program, &lt;a href=&quot;https://btc.clarahealth.com/&quot; target=&quot;_blank&quot;&gt;The Breakthrough Crew&lt;/a&gt;, is the world’s leading advocacy organization for clinical trial research.&amp;nbsp;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Ambassador Program Manager will be responsible for managing and scaling this impactful program, and in turn play a &lt;/span&gt;critical role in building a bridge between patient communities and the healthcare industry partners who push new research forward.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ideal candidate for this role will be creative, innovative, and a true “people person” who loves building authentic relationships and understands how to leverage these relationships to drive key business outcomes.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Clara’s Lead Patient Advisor to set strategic plan and define and implement tactics for managing and scaling Clara’s Breakthrough Crew ambassador program&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify and nurture relationships with both online and grassroots patient advocates in key therapeutic areas of focus&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Craft and implement programming with ambassadors that builds brand awareness, increases engagement, fosters trial enrollment, and promotes diversity, equity, and inclusion in clinical trials&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work collaboratively with sales and clinical operations teams to define and execute collaboration opportunities with existing or new patient advocates to drive client clinical trial awareness and enrollment&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Represent Clara at patient-centric events&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Qualifications&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 2-3 years of experience working in a partnerships, community outreach, or business development role&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to set and drive strategic partnership strategy with an eye towards connecting key business results with unmet community needs&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work tactfully with sensitive and diverse populations&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;strong&gt;Demonstrated commitment to patient advocacy (and/or relevant lived experience) is a major plus&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in the healthcare sector is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits designed to support your health and wellness&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Quarterly wellness stipend&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare has often been faceless and overwhelming. But, in the next few years, a wave of patient-centered technology and services will begin to transform the way healthcare is accessed, distributed, and discovered. This has only accelerated due to the new pandemic.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and empathetic patient-focus to make it simple and approachable to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all socioeconomic backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming and the world a healthier place.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is the first step in our mission to be the most trusted partner in furthering any healthcare journey.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, shortening a time to a cure, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;&lt;em&gt;This is a full-time remote role based in the United States and working East Coast business hours.&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a project manager, you work together with our clients, internal team members, and vendors to directly improve and accelerate clinical research by keeping our projects running at optimal quality while staying on time and on budget. This will involve managing all project deliverables, and continuously providing feedback to your team to help improve overall performance and mitigate risks.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;To fulfill our mission, we partner with patient advocacy groups, innovative digital health companies, data companies, clinical trial sites, and pharma/biotech to create an innovative model that empowers patients to connect with clinical trials. You will also be responsible for managing the relationships with advocacy groups and vendors on an as needed basis for the studies you manage. &lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acting as primary liaison with clients, owning and growing client relationships to become a trusted point of contact to clients&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acting as primary liaison with clinical trial sites, working to onboard them to the Clara Health platform and be their primary point of contact with Clara Health to ensure that they are supported in their daily operations&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Constantly analyzing project requirements, implementing prompt resolution of issues, and ensuring that Clara Health’s obligations to the client are delivered on time, follow high quality standards, and meet client expectations&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitoring and reporting daily performance against existing service agreements, providing insight into potential risks, and identifying causes for all aspects of client delivery performance failures&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manages the operational aspects of weekly client meetings and ad-hoc client meeting requests including everything from agenda development, content to present through to action item review and closure&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to successfully manage client expectations when project priorities and demands&amp;nbsp; shift quickly&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Providing internal stakeholders with key program updates and development timelines&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to manage multiple competing priorities and operate with clear understanding of program goals and objectives&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to identify project risks and communicate plan for resolution both internally and externally&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Wearing multiple hats as a lead, and individual contributor throughout the project&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Distributing prioritization lists to project team members, adjusting task durations, proactively following-up to ensure task completion, updating project task delegations and workflow modifications as necessary&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing vendor relationships as needed, ensuring our vendor partners deliver against time, quality and budget targets for each project&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with researching trial protocols, competitive landscapes, and patient communities to determine appropriate scope of work and quote generation in contracts.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overseeing client payment issues as needed, and communicating with the billing department regarding customer invoicing needs&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensuring managed studies are progressing according to internal and Customer quality standards, Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs) or appropriate regulatory requirements, and International Conference on Harmonization (ICH) guidelines to fulfill all federal and local regulations.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identifying sales opportunities and working alongside the sales team to contract new implementations, services, or platform access for clients&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Requirements&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 3-5 years of direct experience working in a project management and/or clinical operations management role providing contracted services to pharmaceutical and/or biotech clients&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated understanding of the concepts, practices and procedures of clinical trial management and operations, patient recruitment and participant retention for clinical trials&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of good clinical practices with an understanding of the players involved in today’s clinical trials landscape&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Technical aptitude and ability to learn new software programs and applications&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working with decentralized teams to drive a project forward is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working on global projects is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits designed to support your health and wellness&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Quarterly wellness stipend&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare can be faceless and overwhelming. But, a wave of patient-centered technology and services have begun to transform the way healthcare is accessed, distributed, and discovered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and an empathetic patient focus, making it simple and approachable for patients and caregivers to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;&lt;em&gt;This is a full-time remote role based in the United States&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Senior Manager, Patient Advocacy Partnerships will be responsible for managing patient advocacy and community partnerships at Clara Health. In this role, you will be responsible for managing existing partnerships with patient advocacy organizations and identifying new partner opportunities in key therapeutic areas of focus.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ideal candidate for this role will have a background in building impactful partnerships that simultaneously fulfill community unmet needs and drive key business outcomes.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This position will report to the President and receive coaching and mentorship from the Lead Patient Advisor.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Lead Patient Advisor to set strategic plan and define and implement tactics for partnerships with patient advocacy organizations&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify and nurture new relationships with patient advocacy organizations, community clinics, and relevant community based organizations to cultivate shared values and build bridges for collaboration&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Foster and expand relationships with existing patient advocacy partners&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Craft and implement successful projects with partners that build brand awareness, increase engagement, foster trial enrollment, and promote diversity, equity and inclusion in clinical trials&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work collaboratively with sales and clinical operations teams to define and execute collaboration opportunities with existing or new patient advocacy organizations and CBOs to drive client clinical trial awareness and enrollment&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Represent Clara at patient-centric events&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Qualifications&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum&amp;nbsp; years of experience working in a partnerships, community outreach, or business development role&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to set and drive strategic partnership strategy with an eye towards connecting key business results with unmet community needs&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work tactfully with sensitive and diverse populations&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Demonstrated commitment to patient advocacy (and/or relevant lived experience) is a major plus&lt;/strong&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in the healthcare sector is a plus&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits designed to support your health and wellness&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Quarterly wellness stipend&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About Us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare can be faceless and overwhelming. But, in the next few years, a wave of patient-centered technology and services will begin to transform the way healthcare is accessed, distributed, and discovered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Clara, we’re doing our part by building a platform that combines leading-edge technology and empathetic patient focus to make it simple and approachable to find and connect to clinical trials that fit them best.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In democratizing access to clinical trials for all patients from all socioeconomic backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is the first step in our mission to provide every single person with the easiest, most supportive and complete access to all of their healthcare options, from learning about the options they have, to actually accessing the one that is best for them, for free.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;strong&gt;This is a full-time remote role working during Eastern Time business hours, with no travel required.&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overview&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Site Managers have a critical role in driving recruitment goals for our projects through building, cultivating, and maintaining dozens of relationships with our clinical research sites on a weekly basis. &lt;/span&gt;As sites are not incentivized to work with us and care about our patient referrals, our Site Managers must leverage care and creativity to effectively foster these relationships.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In addition, without a site portal of any sort, Site Managers also have the uniquely challenging task of keeping up with every referral connected with a study site. This can be hundreds of patients connected to over a dozen sites across the US simultaneously.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsibilities&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for on-boarding each study site, which includes introducing Clara Health, our processes/workflows, and answering their questions and liaising with Clara Care Travel team for patient travel requests&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Creating and maintaining site relationships on a weekly basis and managing the documentation to support this&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Respond to all site emails within 1 business days as their sole point of contact&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for all referrals and where they are within the study recruitment funnel&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Relaying questions from sites to Sponsor/Client via the&amp;nbsp; Client Manager&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for management, maintenance and updates to site management reports internally and dashboard updates for client manager in advance of meetings&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Track patient funnel breakdown at site level and work with client managers to optimize patient funnels and marketing strategies to hit patient enrollment targets.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the Client Manager to monitor performance of recruitment and retention campaigns and help implement strategic adjustments throughout the enrollment period.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Track patient journey analytics and success from Marketing campaigns to enrollment. Monitor progress of recruitment activities (e.g. eligible patients, contacted, pre-screened, screened, consented, enrolled/treated) and gather data for on-going optimization.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;May occasionally be responsible for client call administrative support&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coordination and management of communication of enrollment information to the sites&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keeping the Client Manager informed of weekly site updates and progress&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Updating enrollment tables for client site dashboards on a regular basis&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Update the spreadsheet dashboard&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working with the patient support team when it comes to any projects where we are contracted to do: travel, reimbursement, or micropayments.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Dealing with study site frustrations/problems, responding in a timely manner, and proactively finding solutions&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist Client Manager with the coordination and management of IRB submissions for client.&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Attend and contribute to the Clinical Operations Department Weekly Meetings&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in the development of internal training documentation for team members&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;What We&#39;re Looking For&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul class=&quot;p-rich_text_list p-rich_text_list__bullet&quot; data-stringify-type=&quot;unordered-list&quot; data-indent=&quot;0&quot;&gt;
&lt;li&gt;
&lt;p&gt;&lt;strong&gt;Must have 2-5 years prior experience as a clinical research study coordinator at a clinical site (academic site, private clinical site, consortium site)&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Broad understanding of the concepts, practices and procedures of clinical trial management and operations, patient recruitment, and participant retention for clinical trials&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Must be well-organized and capable of tracking potentially hundreds of patient referrals at once&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Must work East Coast business hours&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience working with decentralized teams to drive a project forward is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience with managing competing priorities in a fast-paced environment; strong attention to detail is required as well as a strong customer service orientation.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Spanish language abilities is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits&amp;nbsp;&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive compensation with meaningful stock options&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental, and Vision plans&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-Tax commuter benefits&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Weekly lunch&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k offered through Human Interest&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribution towards fitness membership plans&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Free One Medical membership&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO and sick days&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional development budget&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&lt;/span&gt;&lt;/p&gt;

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