Ambassador Program Manager at Clara Health (Remote (United States))

Ambassador Program Manager

Remote (United States)

About Us

Healthcare can be faceless and overwhelming. But, a wave of patient-centered technology and services have begun to transform the way healthcare is accessed, distributed, and discovered. 

At Clara, we’re doing our part by building a platform that combines leading-edge technology and an empathetic patient focus, making it simple and approachable for patients and caregivers to find and connect to clinical trials that fit them best. 

In democratizing access to clinical trials for all patients from all backgrounds - while also helping research teams more efficiently reach out to and engage with the patients that they need to participate in their trials - we believe we can help make healthcare more diverse, open, and welcoming. 

If you want to work with driven teammates to help break down the barriers that exist in today’s healthcare landscape, and if you want to work on difficult, meaningful problems that millions are waiting for solutions to, we would love to talk to you.

This is a full-time remote role based in the United States.

Overview

Clara Health's ambassador program, The Breakthrough Crew, is the world’s leading advocacy organization for clinical trial research. The Ambassador Program Manager will be responsible for managing and scaling this impactful program, and in turn play a

critical role in building a bridge between patient communities and the healthcare industry partners who push new research forward.

The ideal candidate for this role will be creative, innovative, and a true “people person” who loves building authentic relationships and understands how to leverage these relationships to drive key business outcomes.

Responsibilities

  • Work closely with Clara’s Lead Patient Advisor to set strategic plan and define and implement tactics for managing and scaling Clara’s Breakthrough Crew ambassador program

  • Identify and nurture relationships with both online and grassroots patient advocates in key therapeutic areas of focus 

  • Craft and implement programming with ambassadors that builds brand awareness, increases engagement, fosters trial enrollment, and promotes diversity, equity, and inclusion in clinical trials

  • Work collaboratively with sales and clinical operations teams to define and execute collaboration opportunities with existing or new patient advocates to drive client clinical trial awareness and enrollment

  • Represent Clara at patient-centric events

Qualifications

  • Minimum 2-3 years of experience working in a partnerships, community outreach, or business development role 

  • Ability to set and drive strategic partnership strategy with an eye towards connecting key business results with unmet community needs

  • Ability to work tactfully with sensitive and diverse populations

  • Demonstrated commitment to patient advocacy (and/or relevant lived experience) is a major plus

  • Experience in the healthcare sector is a plus

Benefits designed to support your health and wellness

  • Competitive compensation with meaningful stock options

  • Medical, Dental and Vision plans 

  • Pre-Tax commuter benefits

  • Weekly lunch

  • 401k offered through Human Interest

  • Contribution towards fitness membership plans

  • Free One Medical membership

  • Unlimited PTO and sick days

  • Quarterly wellness stipend

  • Professional development budget

Clara Health is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.