We are able to provide reimbursement for the following:
- Hotel stay (up to $200 per night, incidental charges are excluded) for the number of nights confirmed necessary by your study coordinator
- Lyft, Uber, and/or Taxi (to/from necessary destinations only)
- Airfare (up to $650 per person, per visit)
- Parking and/or toll charges
- Train/bus fare
- Car rental (service fees only, we cannot reimburse for fuel costs)
- Mileage ($0.56/mile - personal vehicle use only, cannot be combined with rental car expenses)
- Meals will reimbursed at a "Per Diem" (per day) rate based on the government rate per county.
All of these expenses are covered by Frequency Therapeutics. If you have any questions, please e-mail [email protected] or call us anytime at +1 (415)-630-7806.
We know that enrolling in a clinical study is an important and personal choice, and we're committed to making participation as easy as possible. Our priority is supporting patients and their caregivers as they seek the right treatment option for them.
All participants in this study are eligible to receive reimbursement for study-related travel expenses for any required study visits.
Around 124 individuals with sensorineural hearing loss associated with noise-induced SNHL (NIHL) or idiopathic sudden SNHL (SSNHL) will be included in this study.
Typically you can expect to receive your reimbursement 2-4 weeks after submitting your request.
If we need additional information to process your request, we will contact you. Please be on the lookout for communications from our team after you've submitted a request. You will receive a confirmation e-mail with an estimated delivery date once your check or gift card has been sent.
Please complete this form after each study visit. You must provide receipts for all expenses claimed except for mileage - please attach your receipts to this form and/or e-mail them to [email protected]
Be on the lookout for follow-up communications from our team, as we may need to contact you directly to verify expense details.
No. If you are a study site, please contact us directly at [email protected]
At this time, we are able to provide reimbursements in the form of paper check, ACH transfer, or Visa gift card sent by USPS. When submitting a reimbursement request, you will be able to note your preference on how you will be reimbursed. You are responsible for ensuring that the mailing address submitted with your request is complete and correct.
Absolutely! We are able to reimburse the expenses of one travel companion per participant, per visit. The same expense type limitations and maximum amounts apply; with the exception of the cost of an additional hotel room cost, which will not be covered for the travel companion.
Please ensure you've read our reimbursement policy and have your receipts ready to go. Then, click the Request Reimbursement button to submit your claim!
If you have any questions, please e-mail [email protected] or call us anytime at +1 (415)-630-7806.